Can the platform handle audio and video recordings?
At Claritiv, we excel in
distilling conversation intelligence from
audio and video recordings. Our sophisticated
platform carefully extracts the audio
component from video materials, applying our
cutting-edge conversation intelligence
techniques to interpret and analyze the
dialogue with utmost precision. This focused
approach allows us to capture the essence of
communication through voice, recognizing the
importance of tone, pace, and expression in
understanding customer sentiment and
engagement.
Currently, our primary
focus is on refining our analysis of
conversations' audio aspects;
Claritiv is dedicated to
advancing our platform’s capabilities to
include comprehensive video analysis. We’re
laying the foundation for innovative features
that will enable a holistic evaluation of
communication—including the analysis of visual
cues such as facial expressions and body
language that enrich. We meticulously convert
video to audio to ensure that every critical
piece of vocal information is harnessed
effectively.
Looking to the future,
we are committed to expanding our platform to
encompass full-spectrum conversation insights,
which means as we evolve into video analysis,
your business will be equipped with our
platform’s capabilities to include
comprehensive video analysis. We’re laying the
groundwork for innovative features that will
allow for a holistic evaluation of
communication—including the analysis of visual
cues such as facial expressions and body
language that add depth to the spoken word.
By
partnering with Claritiv,
you're leveraging current conversation
intelligence technology and also investing in
a forward-thinking approach to customer
interaction analysis. We're committed to
expanding our platform to encompass
full-spectrum conversation insights, which
will equip your business with an
ever-deepening understanding of customer
communications.
What is the accuracy of your algorithm?
Claritiv is proud to offer an
algorithm with an impressive accuracy range
between 85% and 90%. Our technology is
designed with precision, utilizing the latest
advancements in machine learning and natural
language processing to provide reliable and
insightful analysis of your customer
conversations.
When it comes
to conversation intelligence, accuracy is not
just important, it's paramount.
That's why our algorithm has been
meticulously trained and refined to understand
the nuances and complexities of human speech.
It's not just about capturing the
subtleties of language or interpreting varied
dialects and accents. Our algorithm works
tirelessly to ensure that the data you receive
is informative and incredibly accurate, making
a real difference in your business
insights.
Moreover, we are
continuously improving our systems. Our
algorithm's accuracy rate is a testament
to our commitment to quality and innovation.
By choosing Claritiv, you are
selecting a partner dedicated to delivering
exceptional performance today while also
tirelessly working towards even more precise
conversation intelligence for tomorrow.
Can users record offline meetings?
Claritiv is actively
developing the capability for users to
seamlessly record offline meetings directly
within the application. We understand the
importance of capturing every critical
discussion, no matter where it occurs. Our
goal is to provide an integrated solution that
allows for the effortless recording of
in-person sessions, ensuring access to the
same level of insights and analytics as online
interactions.
We are dedicated to
bridging the gap between digital and physical
meeting spaces. So, we are working diligently
to enable this feature, which will allow you
to bring the power of
Claritiv's conversation
intelligence to every meeting room. Stay tuned
for updates on this exciting development,
which will further enhance your ability to
gather and analyze conversation data wherever
your conversations happen.
Can Claritiv provide brief meeting summaries?
Yes, Claritiv offers a
multifaceted approach to meeting intelligence.
With our platform, you receive succinct
summaries that do more than just recap
conversations; they provide a strategic
snapshot of the meeting's dynamics.
Claritiv identifies key
contributors, ensuring recognition of those
who drive the dialogue forward. We also
analyze and present the topics discussed and
their relative importance throughout the
conversation, giving you a clear understanding
of the meeting's focus.
Our
analytics delve into the emotional tone of the
meeting, capturing the overall sentiment of
the conversation. We extract the key details
and pinpoint critical pain points, customer
preferences, and desired features discussed
during your meeting.
Furthermore,
Claritiv smartly outlines any
open questions that emerge, facilitating
ongoing dialogue and ensuring every critical
query is addressed. It also identifies
knowledge gaps, enabling your team to target
areas that require further exploration or
explanation.
This comprehensive
suite of insights empowers your team with
actionable intelligence, driving informed
decision-making and strategic planning. With
Claritiv, you gain a record
of what was said and a deeper understanding of
the meaning and implications behind the words.
Can the system be customized to specific organizational needs?
Certainly, Claritiv is built to be adaptable, allowing customization of the parameters and types of topics captured during your meetings. We understand that each organization has unique needs, and our system is designed to align with those specific requirements, ensuring that the insights you receive are exactly what you need to support your team's objectives and decision-making processes.